Which summarizer options does my plan not support?

Vectara Platform Q&A
1

I am using the Chat API to start a chat from my python app. I copied the code for starting a chat from Start a chat | Vectara Docs. It errored out with "FAILED_PRECONDITION: Customer plan does not support advanced summarizer options". But I have already confirmed via the List generation presets | Vectara Docs call that all summarizers are enabled for my plan. My guess is that some knobs of the summarizer are not enabled. How can I find out which ones those are?

BTW I am trying to use the vectara-summary-ext-v1.2.0 preset.

2

Hi. I’ve tried setting some knobs for your account. Can you please try and see if it is working for you now?

3

Thanks for the reply, @tallat. I tried again, but it didn’t work. Here are the findings of my debug so far:

  1. Using the snippet
    "reranker": {
    "type": "customer_reranker",
    "reranker_name": "Rerank_Multilingual_v1"
    }
    results in the error.

  2. Using the snippet
    "max_used_search_results": 5,
    "prompt_template": "[\n {\"role\": \"system\", \"content\": \"You are a helpful search assistant.\"},\n #foreach ($qResult in $vectaraQueryResults)\n {\"role\": \"user\", \"content\": \"Given the $vectaraIdxWord[$foreach.index] search result.\"},\n {\"role\": \"assistant\", \"content\": \"${qResult.getText()}\" },\n #end\n {\"role\": \"user\", \"content\": \"Generate a summary for the query '${vectaraQuery}' based on the above results.\"}\n]\n",
    "max_response_characters": 300,
    "response_language": "auto",
    "model_parameters": {
    "max_tokens": 0,
    "temperature": 0,
    "frequency_penalty": 0,
    "presence_penalty": 0
    },
    results in the error.

  3. Using the snippet
    "citations": {
    "style": "none",
    "url_pattern": "https://vectara.com/documents/{doc.id}",
    "text_pattern": "{doc.title}"
    },
    does NOT result in the error.

  4. Findings 1, 2 and 3 are independent of each other.

4

Thanks for the details. The features you have listed in the bullet points are part of our scale plan, not growth plan. Which pricing plan are you on?

5

Thanks, @tallat. That makes sense.

I am on the Growth plan. (Actually, it’s my high-schooler daughter who’s creating the app; I am just corresponding on her behalf because she’s a kid, and helping her with debugs when needed.)

I’ll explain the constraints of the Growth plan to her.

6

Ah that’s great to hear. If it helps her and gets her motivated with this tech, I can enable these scale features on her account. Though the agreement then will be that it’ll be time bounded, after which we’ll have to delete the account.