What does this API response mean?

1

I am getting this or no response from the search API and would like to understand what it means please

{
“code”: 2,
“message”: “proto: google.protobuf.Any: unable to resolve "type.googleapis.com/google.rpc.DebugInfo": not found”,
“details”:
}

Thanks

2
  • this in the console:

Summarization errors

Status 1680: No query results

Summarization failed as there are no query results.

Search retrieval errors

Status 1560: Vector Index Failure

io.grpc.StatusRuntimeException: UNAVAILABLE: unresolved address

3

Sorry we had a period of unavailability because of unplanned surge in demand. The vector indexer failure meant our servers were temporarily busy. It should be fixed now, please try again and let us know if there any problems.

4

Hi Ed,

Like Nikhil mentioned, we had an incident that impacted some customers temporarily. Please note that we add incidents to our status page.(https://status.vectara.com/). The current incident was reported here: Vectara Inc Status - Elevated API Errors

The first error message you saw wasn’t helpful (" “message”: “proto: google.protobuf.Any: unable to resolve “type.googleapis.com/google.rpc.DebugInfo”: not found”,"). We’ll work on improving the error message in this particular case.

Regards,
Tallat

5

Got it, thank you both - I have subscribed to the incidents now so will be informed if this happens again! Thank you

6

Hi Ed. I’m trying to reproduce the error locally so I can improve the error message.

I am getting this or no response from the search API and would like to understand what it means please

{
“code”: 2,
“message”: “proto: google.protobuf.Any: unable to resolve “type.googleapis.com/google.rpc.DebugInfo”: not found”,
“details”:
}

Can you please answer the following? It’ll help reproduce and fix.

  1. Were you using the REST API or gRPC API? Looking from the message, it seems REST, but want to confirm.
  2. Do you have a rough time when this error was returned?
  3. Can you privately share your customer-id and corpus-id?

Thanks.

7

I checked the status page it’s all green still I am getting a similar error.

Summarization errors

Status 1680: No query results

Summarization failed as there are no query results.

Search retrieval errors

Status 1560: Vector Index Failure

io.grpc.StatusRuntimeException: UNAVAILABLE: unresolved address